About The Event
With the rise of e-commerce in South Africa and the African continent and with Covid-19 forcing many retail organizations to operate online, Artificial Intelligence and Virtual Reality have become very important technologies. It is in this backdrop that Machine Learning Africa will be hosting a one day conference focusing on the use of AI within the retail space. The conference seeks to provide invaluable insight to retail organizations into the use of AI to optimize their operations, improve customer experience and enhance revenues.
Attendees:
- CEOs
- CIOs
- COOs,
- CX Managers
- Data Scientists
- UX Designers
- IT Managers
- Retail Analytics Managers
- Marketing Directors
Where
Online
When
Thursday
18 November 2021
14:00-16:00 SAST
Event Speakers
Pieter van Eyssen
Principal Solution
Consultant
@Genesys
Gary Allemann
Managing Director
@Master Data
Management
Yugesh Frylinck
Chief Experience Officer
@The
CX Group
Clare Matthes
Owner
@Gadget-Gal.com
Marius Botha
Senior Sales Executive
@FinChatBot
Lloyd W Kumbemba
CEO and co-founder
@Bitcrack Cyber Security (Pty) Ltd
Event Schedule
Here is our event schedule
AI IN RETAIL AND CUSTOMER EXPERIENCE VIRTUAL CONFERENCE AGENDA
Networking Lounge
Creating exceptional customer experiences with conversational AI.
Marius Botha, Senior Sales Executive @FinChatBot
Opening Remarks
Clare Matthes, Owner @Gadget-Gal.com
Sell Faster and More to your Digital Customer
Pieter van Eyssen, Principal Solution Consultant @Genesys
Why data integrity is critical in preparing for AI.
Gary Allemann, MD @Master Data Management
AI / VR and its impact to the customers and organisations experiences.
Yugesh Frylinck, Chief Experience Officer @The CX Group
Question & Answer Session.
Pieter van Eyssen,
Principal Solution
Consultant @Genesys
Gary Allemann, MD @Master Data Management
Yugesh
Frylinck, Chief Experience Officer @The CX Group
Marius Botha, Senior Sales
Executive @FinChatBot
Closing Remarks
Clare Matthes, Owner @Gadget-Gal.com
Networking
Sponsors
Event Platform
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Contact Us
Address
13 Augrabies RoadWaterfall Office Park,
Midrand 1686
South Africa